Privacy Policy

Last updated: January 9, 2026

At Run to Canada, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Key Points:
  • We collect location data only to track your runs and calculate journey progress
  • Your personal data is never sold to third parties
  • You control your data and can delete your account at any time
  • We use industry-standard security measures to protect your information

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Email address: For account authentication and communication
  • Name: For personalizing your app experience (optional)
  • Profile information: Any additional details you choose to provide

1.2 Location Data

To provide core app functionality, we collect:

  • GPS coordinates: Real-time location during active runs
  • Route data: Your running path and distance covered
  • Location history: Past running routes (stored locally on your device)

Important: Location tracking only occurs when you actively start a run. We do not track your location in the background or when the app is not in use.

1.3 Activity and Usage Data

We automatically collect:

  • Running statistics (distance, pace, duration)
  • Goals and journey progress
  • Milestone achievements
  • App usage patterns and feature interactions
  • Device information (model, OS version, app version)

1.4 Technical and Device Information

  • Device type and operating system
  • Unique device identifiers
  • IP address
  • Crash reports and error logs

2. How We Use Your Information

2.1 Core Functionality

We use your data to:

  • Track your running distance and pace using GPS
  • Calculate your progress along selected journey routes
  • Display your position on maps
  • Determine when you reach milestone cities
  • Save and sync your running history
  • Generate statistics and achievements

2.2 Account Management

  • Create and manage your account
  • Authenticate your identity
  • Sync data across devices
  • Process subscription payments (via App Store/Google Play)
  • Provide customer support

2.3 App Improvement

  • Analyze usage patterns to improve features
  • Fix bugs and technical issues
  • Develop new features based on user behavior
  • Monitor app performance and reliability

2.4 Communication

  • Send important updates about the app
  • Notify you of policy changes
  • Respond to your support requests
  • Send promotional emails (only with your consent)

3. How We Share Your Information

3.1 We Do NOT Sell Your Data

We will never sell your personal information to third parties. Your running data, location history, and personal details are yours alone.

3.2 Third-Party Service Providers

We share limited data with trusted service providers who help us operate the app:

Firebase (Google):

Mapbox:

  • Purpose: Map display, routing, geocoding
  • Data shared: Location coordinates, route queries
  • Privacy Policy: mapbox.com/legal/privacy

RevenueCat:

  • Purpose: Subscription management
  • Data shared: User ID, subscription status
  • Privacy Policy: revenuecat.com/privacy

AdMob (Google):

Sentry:

  • Purpose: Error tracking and crash reporting
  • Data shared: Crash logs, device information (no personal data)
  • Privacy Policy: sentry.io/privacy

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal process (subpoenas, court orders)
  • Requests from law enforcement or government authorities
  • Protection of our legal rights or the safety of users

3.4 Business Transfers

If Run to Canada is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred.

4. Data Storage and Security

4.1 Where We Store Your Data

  • Cloud storage: Firebase (Google Cloud Platform)
  • Local storage: Your device (for offline access and caching)
  • Data centers: Primarily in the United States and Europe

4.2 Security Measures

We implement industry-standard security practices:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Secure authentication (OAuth 2.0, Firebase Auth)
  • Regular security audits and updates
  • Access controls and permission management

4.3 Data Retention

  • Active accounts: Data retained as long as your account is active
  • Deleted accounts: Data deleted within 30 days of account deletion
  • Backup data: May be retained in backups for up to 90 days
  • Legal requirements: Some data may be retained longer if required by law

5. Your Privacy Rights

5.1 Access and Portability

You have the right to:

  • Access all personal data we hold about you
  • Export your data in a machine-readable format
  • Request a copy of your running history and goals

5.2 Correction and Update

You can update your personal information at any time through the app's settings.

5.3 Deletion

You have the right to delete your account and all associated data:

  • Go to Settings → Account → Delete Account in the app
  • Or email us at support@runtocanada.com
  • All data will be permanently deleted within 30 days

5.4 Opt-Out of Marketing

You can opt out of promotional emails at any time by:

  • Clicking "unsubscribe" in any marketing email
  • Adjusting notification preferences in app settings

5.5 Location Permissions

You can control location access at any time through your device settings. Note that disabling location access will prevent the app from tracking your runs.

6. Children's Privacy

Run to Canada is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@runtocanada.com.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that all international data transfers comply with applicable data protection laws and that adequate safeguards are in place.

8. Cookies and Tracking Technologies

The app itself does not use cookies. However, our third-party service providers (such as AdMob) may use cookies and similar tracking technologies for advertising and analytics purposes.

You can control ad tracking through your device settings:

  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if your personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to delete your personal information
  • Right to equal service and price

To exercise these rights, contact us at support@runtocanada.com.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at support@runtocanada.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • In-app notifications
  • Email notifications
  • Updated "Last updated" date at the top of this policy

Your continued use of the app after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@runtocanada.com
Website: runtocanada.com

We will respond to your inquiry within 30 days.

13. Data Protection Officer

For questions specifically related to data protection and privacy, you can contact our Data Protection Officer at:

Email: dpo@runtocanada.com